Terms of Service

Please read this Terms of Service Agreement carefully. By accessing or using this website, or by ordering products through this website, you agree to be bound by all of the terms and conditions of this Agreement.

This Terms of Service Agreement (the "Agreement") governs your use of the Indian Seed House website (the "Website") and the products offered for purchase through the Website.

Indian Seed House, operated by MERCURA ENTERPRISES LTD, reserves the right to update, modify, or revise these Terms and Conditions at any time. Any changes will become effective when posted on the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

I. PRODUCTS

Terms of Offer

The Website offers seeds, gardening products, planting supplies, and related products (collectively, the "Products") for sale.

By placing an order through the Website, you confirm that you have read and accepted these Terms of Service, as well as any applicable policies published on the Website.

Product descriptions, images, specifications, availability, and prices may be changed or updated without prior notice.

Product Availability

All Products are subject to availability. We reserve the right to limit quantities, discontinue Products, or refuse an order where reasonably necessary.

If a Product becomes unavailable after you have placed an order, we may contact you regarding an alternative, replacement, or refund as applicable.

Customer Communications

By placing an order or contacting us, you agree that we may contact you regarding your order, payment, delivery, account, customer service enquiries, or other matters relating to your use of the Website.

Where you have provided appropriate consent, we may also send promotional communications. You may opt out of promotional marketing communications at any time by contacting us at support@indianseedhouse.com.

Proprietary Rights

MERCURA ENTERPRISES LTD owns or has the appropriate rights to the intellectual property, trademarks, trade names, product information, Website content, designs, graphics, logos, images, and other proprietary materials associated with Indian Seed House and the Website.

You may not copy, reproduce, distribute, modify, publish, sell, license, or commercially exploit any Website content or Products without prior written permission, except where permitted by applicable law.

Pricing and Taxes

All prices displayed on the Website are subject to change without prior notice.

Applicable taxes, duties, import charges, delivery charges, or other fees may apply depending on the customer's location and the nature of the order. Where applicable, such charges will be displayed during checkout or otherwise communicated to the customer.

II. WEBSITE

Content & Intellectual Property

All content available on the Website, including but not limited to text, product descriptions, photographs, images, graphics, logos, trademarks, icons, designs, videos, software, and other materials, is owned by or licensed to MERCURA ENTERPRISES LTD.

Unauthorised use, reproduction, modification, distribution, or commercial exploitation of Website content may violate applicable copyright, trademark, and other intellectual property laws.

Website Use

You agree to use the Website only for lawful purposes.

You must not:

  • Use the Website for fraudulent or unlawful activities;

  • Attempt to gain unauthorised access to the Website or its systems;

  • Interfere with or disrupt the operation or security of the Website;

  • Introduce viruses, malware, or other harmful code;

  • Use automated systems to access or scrape the Website without permission;

  • Transmit unsolicited or unauthorised communications;

  • Misrepresent your identity or provide false information; or

  • Use the Website in any manner that could damage MERCURA ENTERPRISES LTD, Indian Seed House, or other Website users.

Third-Party Links

The Website may contain links to third-party websites, services, or resources.

These links are provided for convenience only. MERCURA ENTERPRISES LTD does not control and is not responsible for the content, availability, security, privacy practices, products, services, or policies of third-party websites.

Your use of third-party websites is subject to the terms and policies of those websites.

III. ORDERS AND PAYMENT

Order Acceptance

Submitting an order through the Website constitutes an offer to purchase the selected Products.

We reserve the right to accept, reject, cancel, or limit any order at our reasonable discretion, including where there is an error in product information, pricing, availability, or suspected fraudulent activity.

Order Information

You are responsible for ensuring that all information provided when placing an order is accurate and complete, including your name, billing information, delivery address, email address, and telephone number.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.

Payment

Payment must be successfully completed through the payment methods made available on the Website before an order can be processed, unless otherwise stated.

By submitting payment information, you confirm that you are authorised to use the relevant payment method.

IV. SHIPPING & DELIVERY

Shipping

Orders are subject to our applicable Shipping & Delivery Policy.

Delivery times displayed on the Website are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by courier delays, weather conditions, customs procedures, public holidays, transportation disruptions, incorrect address information, or other circumstances beyond our reasonable control.

Delivery Responsibility

Once an order has been handed over to the applicable delivery carrier, delivery may be subject to the carrier's terms and procedures.

Customers should ensure that someone is available to receive deliveries where required.

International Orders

Where international shipping is offered, customers are responsible for ensuring that the Products ordered are legally permitted to be imported into their destination country or territory.

Customers may be responsible for customs duties, import taxes, clearance charges, inspection fees, or other charges imposed by the destination country.

V. RETURNS, REFUNDS & CANCELLATIONS

Returns, refunds, replacements, and cancellations are governed by our applicable Returns & Refunds Policy.

Customers should review the Returns & Refunds Policy before placing an order.

Where a return is permitted, Products may be required to be returned in their original condition, packaging, and/or unopened condition, subject to the applicable policy.

Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable law.

VI. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, your use of the Website and Products is at your own risk.

The Website and Products are provided on an "as is" and "as available" basis, except where applicable law provides otherwise.

To the fullest extent permitted by law, MERCURA ENTERPRISES LTD disclaims warranties, whether express or implied, relating to the Website or Products, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Nothing in these Terms excludes or limits any statutory warranty or consumer protection right that cannot legally be excluded or limited.

VII. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MERCURA ENTERPRISES LTD, Indian Seed House, and their respective officers, employees, contractors, agents, suppliers, and service providers shall not be liable for indirect, incidental, special, consequential, or other losses arising from or relating to:

  • Your use of or inability to use the Website;

  • Your purchase or use of Products;

  • Delays in delivery;

  • Third-party services or websites;

  • Website interruptions or technical failures; or

  • Events beyond our reasonable control.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

VIII. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless MERCURA ENTERPRISES LTD, Indian Seed House, and their respective officers, employees, contractors, agents, suppliers, and service providers from claims, liabilities, damages, losses, costs, and reasonable expenses arising from:

  • Your misuse of the Website;

  • Your violation of these Terms;

  • Your violation of applicable laws or regulations;

  • Your infringement of the rights of another person or entity; or

  • Any information or content you submit through the Website that violates these Terms or applicable law.

IX. PRIVACY

MERCURA ENTERPRISES LTD respects the privacy of its customers and Website users.

Our collection, use, storage, and processing of personal information is governed by our Privacy Policy, which forms part of these Terms by reference.

By using the Website, you acknowledge that you have reviewed the applicable Privacy Policy.

X. FORCE MAJEURE

MERCURA ENTERPRISES LTD will not be considered in breach of these Terms or held liable for any failure, interruption, or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control.

Such circumstances may include, without limitation:

  • Natural disasters;

  • Earthquakes;

  • Floods;

  • Fires;

  • Severe weather;

  • Acts of God;

  • War or armed conflict;

  • Terrorism;

  • Government actions or restrictions;

  • Strikes or industrial disputes;

  • Transportation disruptions;

  • Supply-chain disruptions;

  • Power failures;

  • Internet or telecommunications failures; or

  • Other events beyond our reasonable control.

XI. GOVERNING LAW

These Terms and your use of the Website shall be governed by and interpreted in accordance with the applicable laws of England and Wales, except where mandatory consumer protection laws in your country of residence provide otherwise.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be excluded under the laws applicable to them.

XII. JURISDICTION

Subject to any mandatory consumer protection rights or applicable law, disputes arising from or relating to these Terms, the Website, or Products shall be subject to the jurisdiction of the courts of England and Wales.

XIII. INTERNATIONAL USE

The Website may be accessible from countries and territories outside the United Kingdom.

Customers accessing or purchasing Products from outside the United Kingdom are responsible for complying with all applicable local laws, regulations, import requirements, restrictions, and customs requirements.

MERCURA ENTERPRISES LTD does not guarantee that Products available through the Website are suitable or legally available for purchase or import in every country.

XIV. TERMINATION

MERCURA ENTERPRISES LTD reserves the right to suspend or terminate your access to the Website where it reasonably believes that you have:

  • Breached these Terms;

  • Engaged in fraudulent or unlawful activity;

  • Misused the Website;

  • Attempted to compromise Website security; or

  • Engaged in conduct that may harm the Website, business, employees, service providers, or other users.

Termination of access does not affect any rights or obligations that arose before termination.

XV. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions shall continue to remain in full force and effect.

XVI. ENTIRE AGREEMENT

These Terms, together with the Website's Privacy Policy, Shipping & Delivery Policy, Returns & Refunds Policy, and any other policies expressly incorporated into these Terms, constitute the entire agreement between you and MERCURA ENTERPRISES LTD regarding your use of the Website and purchase of Products.

They supersede any previous agreements, understandings, or communications relating to the same subject matter.

XVII. CHANGES TO THESE TERMS

MERCURA ENTERPRISES LTD reserves the right to modify these Terms of Service at any time.

When changes are made, the updated "Last Updated" date will be displayed at the beginning of this Agreement.

You are responsible for reviewing the Terms periodically. Your continued use of the Website after updated Terms have been posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Official Name:
MERCURA ENTERPRISES LTD

Business Name:
Indian Seed House

Address:
2 Frederick Street, King’s Cross
London, WC1X 0ND
United Kingdom

Telephone:
+44 333 057 6070

Email:
support@indianseedhouse.com

Customer Service Hours:
Monday to Friday, 09:30–17:00
UK Time

Indian Seed House
Operated by MERCURA ENTERPRISES LTD