Payment Policy

At Indian Seed House, operated by MERCURA ENTERPRISES LTD, we take the security of your payment and financial information seriously. We use appropriate security measures and trusted payment service providers to help protect your payment information and provide a safe and reliable shopping experience.

1. Secure Sockets Layer (SSL) Security

Our Website uses Secure Sockets Layer (SSL) or equivalent encryption technology where appropriate to help protect information transmitted between your browser and our Website.

Encryption helps protect sensitive information, including payment-related information, from unauthorised interception while it is being transmitted.

You can verify whether your browser connection is secure by checking for the security indicator displayed by your browser when visiting our Website.

2. Payment Security & PCI DSS

Payment transactions may be processed through secure third-party payment providers.

Where applicable, payment processing is handled by payment service providers that maintain appropriate security measures and comply with applicable payment-card security requirements, including the Payment Card Industry Data Security Standard (PCI DSS).

We do not require or intend to store your complete payment card details on our own servers.

3. Accepted Payment Methods

Payment methods available to you will be displayed at checkout and may vary depending on your location and the payment services available at the time of purchase.

These may include:

  • Credit and Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Digital Wallets

  • Other payment methods made available through our payment providers

Payment availability may change without prior notice.

4. Currency and Payment Processing

The currency in which prices are displayed will be shown on the Website or during checkout.

Your payment may be processed by a third-party payment provider. Depending on your bank, card issuer, or payment provider, currency conversion fees or other charges may apply.

Any such charges imposed by your financial institution are generally the responsibility of the customer.

5. Your Payment Information

Your privacy and security are important to us.

  • Payment Information: Payment card information is generally entered directly into the secure payment interface provided by our payment processor.

  • No Full Card Storage: We do not intentionally store complete credit or debit card numbers on our own Website servers.

  • Limited Information: We may receive limited payment-related information, such as transaction status, payment method, card type, or the last four digits of a payment card, where provided by our payment processor.

  • Third-Party Processing: Payments may be processed through secure third-party payment gateways. These providers may process your payment information in accordance with their own privacy policies and terms.

6. Order Verification

To protect our customers and our business from fraudulent transactions, orders may be subject to verification.

If we identify a transaction as potentially suspicious, fraudulent, unauthorised, or otherwise requiring verification, we reserve the right to:

  • Request additional information;

  • Delay processing of the order;

  • Contact you to verify your order details;

  • Decline the payment; or

  • Cancel the order where appropriate.

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Returns & Refunds Policy and applicable law.

7. Third-Party Payment Providers

When you make a payment through a third-party payment provider, your payment information may be processed directly by that provider.

MERCURA ENTERPRISES LTD is not responsible for the security practices, systems, policies, or processing activities of third-party payment providers beyond our reasonable control.

Customers should review the applicable terms and privacy policies of the payment provider used for their transaction.

8. Privacy Policy

We respect your privacy and take reasonable measures to protect personal information.

For more information about how we collect, use, store, and protect personal information, please review our Privacy Policy.

Nothing in this Payment & Security Policy limits any rights you may have under applicable data protection or consumer protection laws.

CONTACT INFORMATION

If you have any questions or concerns regarding our payment procedures, payment security, or an order, please contact us:

Official Name:
MERCURA ENTERPRISES LTD

Business Name:
Indian Seed House

Phone:
+44 333 057 6070

Email:
support@indianseedhouse.com

Address:
2 Frederick Street, King’s Cross
London, WC1X 0ND
United Kingdom

Customer Support Hours:
Monday to Friday, 09:30 – 17:00
UK Time

Indian Seed House
Operated by MERCURA ENTERPRISES LTD